Important Notice: By using the Jituwin website or app, you agree to all of the Terms and Conditions set out below. If you do not agree with any of these terms, please refrain from using our platform.
1 Introduction & Eligibility
Jituwin (jituwin.win) is an online gaming platform offering slots, Live Casino, table games, and Sports Betting to players in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Jituwin and anyone who uses the platform ("Member" or "you").
The following conditions must be met for these Jituwin Terms and Conditions to apply:
- You must be 18 years of age or older.
- You are not located in a jurisdiction where online gaming is prohibited by law.
- You are accepting these Terms of your own free will and with full awareness.
- You will provide accurate and truthful information at the time of registration.
These Terms may be updated from time to time. Visit this page regularly to stay informed of the latest changes. Continued use of the platform after any update constitutes your acceptance of the revised Terms.
2 Account Registration & Verification
You must create an account before playing games or making transactions on Jituwin. During registration, you will be required to provide your full name, mobile number, and payment details.
- Each person may register only one account. Managing multiple accounts on the same device, IP address, or payment method is prohibited.
- A copy of your National ID (NID) or passport may be requested for account verification.
- The mobile number and payment account provided at registration must be in your own name.
- You are responsible for keeping your account login credentials confidential. You may not allow anyone else to access your account.
- If you suspect unauthorized access to your account, notify our support team immediately.
| Registration Details |
Requirements |
Verification Method |
| Full Name |
Full name as per NID |
NID / Passport |
| Mobile Number |
SIM registered in your own name |
OTP Verification |
| Age |
Minimum age 18 |
Date of Birth / NID |
| Payment Account |
Registered in your own name |
BKash / Nagad / Rocket |
3 Deposit & Withdrawal Policy
Jituwin accepts payments via bKash, Nagad, and Rocket — Bangladesh's most popular mobile banking services. Our goal is to ensure every transaction is completed quickly and securely.
- The minimum deposit amount is BDT 300. The maximum deposit limit depends on your account verification level.
- Deposited funds may only be used for playing games on the Jituwin platform.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawals are typically processed within 15–30 minutes. In cases requiring additional verification, it may take up to 24 hours.
- If you have an active bonus, wagering requirements must be met before a withdrawal can be made.
- In cases of suspicious transactions, Jituwin reserves the right to place a hold on withdrawals until verification is complete.
Anti-Money Laundering: Jituwin complies with international Anti-Money Laundering (AML) guidelines. Additional identity verification may be required for large transactions.
4 Bonus & Promotion Terms
Jituwin offers a range of bonuses and promotions — welcome bonuses, reload bonuses, free spins, and cashback. Each offer has its own terms, so please read them carefully before opting in.
- Every bonus comes with a wagering requirement (WR), typically 20–40x the bonus amount. Specific conditions are listed on the promotions page.
- Each member may use each promotion once, unless the promotion's terms state otherwise.
- Bonuses cannot be converted to cash or withdrawn directly until the wagering requirement has been met.
- Winnings from free spins are also subject to wagering requirements.
- Jituwin reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse or fraudulent activity is proven, the bonus and any associated winnings will be forfeited.
Bonus Tips: Always check the promotions page for specific terms before claiming a bonus. Withdrawals will not be possible until the wagering requirement is fulfilled.
5 Gaming Rules
All games on the Jituwin platform operate according to defined rules. Members must comply with both the game provider's rules and Jituwin's platform policies.
- Each game has its own RTP (Return to Player) and volatility rating, which are disclosed in the game information.
- If a game is interrupted due to disconnection, the outcome of that round will be determined by the system.
- If an abnormal win is displayed due to a technical error, Jituwin reserves the right to void that payout.
- For Sports Betting, if a match is cancelled or an event is changed, the betting rules stated in the Betting section will apply.
- Any disputes regarding game outcomes must be reported to the support team within 72 hours.
6 Prohibited Activities
The following activities are strictly prohibited in order to maintain a fair and integrity-driven gaming environment on Jituwin:
- Creating multiple accounts or claiming bonuses using another person's account.
- Using bots, scripts, or automated software to play games.
- Intentionally exploiting game bugs or glitches.
- Harassing, threatening, or engaging in offensive conduct toward other players.
- Using the platform for money laundering or illegal financial transactions.
-
Registering an account with false or inaccurate information.
- Managing an account on behalf of a minor or providing them access to gaming.
Warning: Involvement in any of the prohibited activities listed above may result in permanent account closure and forfeiture of all balances without prior notice. Legal action may also be taken if warranted.
7 Responsible Gaming
Jituwin believes gaming is entertainment — not a source of income. We encourage all our members to enjoy games responsibly.
- You can set your own deposit, wager, session time, and loss limits directly from your account settings.
- Use the "Cooling Off" feature to take a short break — from 24 hours up to 6 months.
- Use the "Self-Exclusion" option to permanently stop gaming.
- We recommend using Parental Controls to keep your account secure from minors.
- If you feel you may be developing a gaming problem, please reach out to our support team or seek professional help.
To learn more, visit our Responsible Gaming Page Visit.
8 Privacy & Personal Data
Jituwin treats the protection of your personal data as a top priority. Information we collect is used solely for platform operations, service improvement, and fulfilling legal obligations.
- All your personal information is secured with SSL encryption.
- Your information is not shared with third parties, but may be disclosed to authorities if required by law.
- You have the right to request access to, correction of, or deletion of your personal data.
- Full details on our use of cookies can be found in our Privacy Policy.
To learn more, visit our Privacy Policy Read.
9 Account Suspension & Closure
Jituwin reserves the right to temporarily or permanently close any account under specific circumstances.
- Violations of the terms or participation in prohibited activities may result in immediate account suspension.
- Accounts may be temporarily suspended while suspicious or fraudulent transactions are under investigation.
- You may also request account closure at any time by contacting our support team.
- Any legitimately earned balance (excluding bonuses) will be available for withdrawal before account closure, provided no violations have occurred.
10 Liability Limitations
Jituwin strives to maintain the highest standards in delivering its services. However, our liability is limited in certain circumstances:
- Jituwin is not liable for game session interruptions caused by loss of internet connection, power outages, or other external factors.
- Jituwin is not directly liable for technical issues caused by third-party game providers.
- No compensation will be provided for service interruptions caused by natural disasters, cyberattacks, or government directives.
- Jituwin is not responsible for your gaming decisions or any financial losses you may incur.
11 Terms Changes & Contact
Jituwin reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, a notification will be sent to your registered mobile number or posted on the platform.
- Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
- For any questions or complaints, reach our 24/7 support team via live chat.
- In the event of a dispute, Jituwin's decision will be considered final, following a fair investigation.
Contact: For any questions about our Terms & Conditions, contact us at [email protected]
Frequently Asked Questions
You must be at least 18 years old to open an account on Jituwin. A National ID or passport may be requested to verify your age at registration. Any account found to belong to a minor will be closed immediately.
Two members of the same household may open separate accounts provided they use different devices, different mobile numbers, and different payment accounts. Sharing the same device or payment method may result in the accounts being flagged as duplicates.
Say you receive a BDT 1,000 bonus with a 20x wagering requirement — you would need to wager a total of BDT 20,000 before making a withdrawal. Wagering contributions vary by game: slots typically count at 100%, while table games contribute less.
Withdrawals are typically processed within 15–30 minutes. Account verification or large amounts may take up to 24 hours. Withdrawals cannot be processed if any active bonus wagering requirements remain unfulfilled.
For significant changes, an SMS will be sent to your registered mobile number or a notification will be posted on the platform. You can also check the "Last Updated" date on this page to track any changes. We recommend visiting this page regularly.